1. Introduction
At AM DRIVE, we take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and applicable laws.
2. Data Collected
We collect the following types of data when you use our website or services:
- 📌 **Identification Data**: Name, surname, email address, phone number.
- 🚘 **Booking Data**: Pickup and drop-off addresses, date, and time of service.
- 💳 **Payment Data**: Credit card details (securely processed by our payment providers).
- 📍 **Location Data**: If you enable geolocation when booking a ride.
- 🌐 **Technical Data**: IP address, browser type, browsing history on the website.
3. How We Use Your Data
Your data is collected for the following purposes:
- ✅ **To manage your bookings** and provide the requested services.
- ✅ **To ensure security** and reliability of our chauffeurs and vehicles.
- ✅ **To improve our services** and optimize your user experience.
- ✅ **To send communications** regarding your reservation or special offers (with your consent).
- ✅ **To comply with legal obligations**, such as invoicing and fraud prevention.
4. Data Sharing & Storage
Your data is never sold. It may be shared with:
- 🔹 **Our partner chauffeurs** to fulfill your ride request.
- 🔹 **Our payment service providers** to process secure transactions.
- 🔹 **Legal authorities**, if required by law or an official request.
All data is stored on secure servers and protected against unauthorized access.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience on our website.
**Types of cookies used:**
- 🍪 **Essential Cookies**: Ensure the proper functioning of the website.
- 📈 **Analytical Cookies**: Help us analyze traffic and improve services.
- 🎯 **Advertising Cookies**: Used to provide personalized offers based on your preferences.
You can manage your cookie preferences anytime through your browser settings.
6. Your Rights
Under the GDPR, you have several rights regarding your personal data:
- 📝 **Right of Access**: You can request a copy of your personal data.
- ✏️ **Right of Rectification**: You can correct or update your information.
- 🗑️ **Right to Erasure**: You can request the deletion of your data under certain conditions.
- ⛔ **Right to Object**: You can refuse the use of your data for certain purposes (e.g., marketing).
- 📦 **Right to Data Portability**: You can receive your data in a structured format.
To exercise these rights, send a request to **contact@am-drive.com** along with a copy of your ID.
7. Data Security
We implement strict measures to protect your data from unauthorized access, loss, or theft. Our systems are regularly updated to ensure optimal protection.
8. Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be published on this page and take effect immediately.
📩 Contact
If you have any questions about this Privacy Policy, you can contact us:
- 📧 **Email**: contact@am-drive.com
- 📍 **Address**: 32 rue de Paris, 92100 Boulogne-Billancourt, France
- 📞 **Phone**: +33 6 50 40 72 70
